Privacy Policy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from Night Spirit Studio, or contact us through our shop.
 
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Big Cartel who hosts our shop for us. 
 
INFORMATION WE COLLECT
 
To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Digital files will be emailed to you through Big Cartel's service known as Pulley.
 
BIG CARTEL
 
Our online shop is hosted on Big Cartel, LLC. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
 
Your data is stored through Big Cartel’s data storage, databases and the general Big Cartel application. Big Cartel may also share your information with third parties for payment processing and other services. For more information on how your information is stored, shared and protected by Big Cartel, refer to their Privacy Policy. 
 
 If you provide us with your credit card information, the information is encrypted using a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of your information. For more information on how your credit card information is protected by Big Cartel's platform, refer to their Privacy Policy.
 
 
COOKIES
 
Non-personally identifiable information gathered by Big Cartel e-commerce platform, including your IP address, computer sign-on data, statistics on page views, traffic to and from the site and individual pages on the site and data may be collected through cookies or other means. You can take steps to disable cookies on your browser; however, this may affect your ability to use the site. For more information on the use of cookies by Big Cartel's platform, refer to their Privacy Policy. 
 
 
WHY WE NEED YOUR INFORMATION AND HOW WE USE IT
 
We rely on a number of legal bases to collect, use, and share your information, including:
 
 · as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
 
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
 
· as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. 
 
 
INFORMATION SHARING AND DISCLOSURE
 
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
 
 · Big Cartel. We share information with Big Cartel as necessary to provide you our services and comply with our obligations under Big Cartel Terms of Use.
 
· Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
 
· Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
 
 
DATA RETENTION
 
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years. 
 
 TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
 
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
 
 
YOUR RIGHTS
 
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
 
 · Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. 
 
· Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. 
 
· Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 
 
· Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


 HOW TO CONTACT US
 
For purposes of EU data protection law, we, Night Spirit Studio, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at: info ( at ) nightspiritstudio.com or use the contact form on the website.